Refund policy

Final Sale Policy – No Returns Accepted

Thank you for shopping with us. Please read our policy carefully before making a purchase.

All sales are final
We do not accept returns, exchanges, or cancellations for any reason, except in cases where the item arrives defective, damaged, or incorrect. By placing an order, you agree to this policy.

Damaged, defective, or incorrect items
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong product. We will evaluate the issue and, if verified, arrange a replacement or issue a refund at our discretion.

To report an issue, please contact us within 7 days of receiving your order at:
📧 yijinecommerce@outlook.com
Please include your order number, a description of the issue, and clear photos of the product and packaging.

Non-returnable items (for clarity)
All items are non-returnable, including but not limited to:

· Perishable goods
· Custom or personalized products
· Personal care items
· Hazardous materials, flammable liquids, or gases
· Sale items and gift cards

European Union customers
Please note: The EU 14-day cooling-off period does not apply to this store, as all sales are final unless the item is faulty or not as described.

Refunds (for damaged/incorrect items only)
If your claim is approved, we will issue a refund to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to process the refund.

If more than 15 business days have passed since our approval and you have not received your refund, please contact us at:
📧 yijinecommerce@outlook.com

Contact us
For any questions regarding this policy or to report an issue with your order, please reach out to us at the email above. We’re here to help within the scope of this policy.